- Tous les ensembles de nichoirs comprennent :
- Porte d'entrée solide et réglable en hauteur à 3 niveaux
- Fond de casserole étanche
L'expédition depuis Pet Tech prend jusqu'à 10 jours ouvrables
LE PRIX COMPREND LA LIVRAISON
We understand as breeders that often your orders are needed quickly. At this point in time we are still able to ship out your order within 24 hours during business days. Often your order may leave the same day it is ordered depending on how hectic things are and the time of day.
If your order is ordered after 11:30 AM MST on Friday it will not ship out until Monday.
***RUSH ORDERS***
If you are in Need of a RUSH please feel free to call or text us to let us know the urgency. We will do our best!
PLEASE NOTE SHIPPING TIMES ARE SEPERATE FROM PROCESSING TIMES AND SHIPPING TIMES ARE IN BUSINESS DAYS
We ship with Purolator, UPS and Canada Post and you should choose the shipping that best meets your needs.
With Canada Post if you order on Monday for Example Monday is not counted in the time frame. I have also noticed that Canada Post typically will estimate the Delivery Date on your tracking as the last possible day within the delivery standard.
UPS Express Saver or Purolator Express are Typically the Fastest and Most reliable. The ETA given by the Courier is not always accurate. TBC is not Liable for Late Shipments. We can put a late claim refund request in with the courier you chose but they rarely pay them out unfortunately. Shipping Protection does not cover a late shipment.
Express orders are 1-3 Business days and not always 1 day that is estimated. If you need it the next day you may want to check with us to see what they are estimating in our system. We do not control the posted transit times at checkout.
The Breeder's Cupboard has no control over and are in no way responsible for shipping times, delays and lost parcels. We are happy to assist in any way possible if there are issues with the courier service. Please consider the shipping protection to ensure we can replace any lost parcels. The couriers cover a maximum amount of $100 without shipping protection. TBC will not be able to replace orders past $100 without shipping protection. It does not cover late orders.
Return Policy
Returning Items
With The Breeders Cupboard 45 -day web return policy. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same, new condition. The customer is responsible for the cost of return shipping. If the return is the result of an error made on our part we will cover the cost of shipping. Shipping fees are non-refundable unless the return is a result of a product defect or shipping error. Return Shipping Charges are not covered by TBC and the customers responsibility Unless it is our error or a defective product. We will need the invoice or order number included in your return.
Please mail the product to:
( For Canada Post Deliveries)
The Breeders Cupboard
PO Box 1082
Vegreville, AB T9C 1S3
( For all other courier Deliveries)
The Breeders Cupboard
5109 52 Ave Vegreville AB T9C 1M2
PLEASE NOTE TBC IS NOT RESPONSIBLE FOR YOUR ORDER DURING THE SHIPPING PROCESS BACK TO US. REFUNDS WILL NOT BE ISSUED UNTIL WE RECEIVE THE PRODUCT BACK IN GOOD UNOPENED AND UNUSED CONDITION.
PLEASE NOTE THERE ARE A FEW ITEMS THAT ARE NON RETURNABLE:
- Any diagnostic tests ( including progesterone tests) this is due to temperature control
- Semen Extender ( again due to temperature)
- Any special order Items ( some exceptions maybe made)This included Pet Tech Whelping Boxes, Wondfo Progesterone Analyzers & Vet Chroma Analyzers, Ultra Sound Machines & Pet Brooders
- Any short Dated items that were discounted
- Vet Bed as it has been cut off the Roll for your order ( Vet Bed can be returned with a 20% restocking fee unwashed and unused)
Supplements must be unopened. Please note that we are not responsible for allergies and your dogs/cats not liking the taste. While we do note in product descriptions when the taste is commonly not liked we cannot guarantee your animal will eat every supplement as treat or a topper.
If you’d like to exchange your product for something else, please proceed with placing a new order. Placing the new order right away will ensure that you’ll get your item(s) quickly and that it won’t go out of stock. A full refund will be issued once your returned product is received and processed. So long as the item is in the condition you received it and with the original box and/or packaging. The shipping charges and any return shipping charges will be deducted from the refund.
Once your return is received and (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 3 days. Please note that depending on your credit card company, it may take an additional 5 business days after your credit is applied for it to appear in your account. In total it can take up to 10 Business Days to see the refund on your end.
If you have any questions regarding our return policies or processes, please email us at support@thebreederscupboard.ca or call us at (587)988-2406 We will do our best to ensure that you have a great experience!
